- Notice of absence by phone or email before the class is required to receive make-up classes.
- Make-up class cancellations require 1-hour notice prior to class start time, otherwise no make-up class will be granted.
- A maximum of 2 make-ups per student, per session (all make-ups need to be used during the current session).
- $100.00 non-refundable deposit is required per student per course registration.
- No refunds on all Leadership & Crash courses.
- NSF fee of $50.00 on all returned cheques.
- In the event that you need to change your course or schedule after registering, a $25.00 non-refundable transfer fee applies per student per course.
- Should unforeseen circumstances arise beyond our control that interfere with the originally scheduled lesson/course, we will work with you to try to rectify the situation to the best of our ability. In the event of unexpected pool closures, we offer backup locations in close proximity to the original pool. No refunds on any lessons, programs and courses are issued.
By registering for a course, you confirm that you have read, understood and agree to be bound by the policies above.
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